Contact us
Email support@teaksoftware.studio. Tell us what happened, what you expected to happen, and which iPhone and iOS version you are using. A screenshot helps.
Never send us card numbers, bank account numbers, passwords, or one-time codes. We do not need them and will never ask for them.
Getting the app
SaveFirst for iPhone is not on the App Store yet. Join the waitlist and we will tell you the day it is. Android is on the roadmap.
Your account
You can sign in with Apple, with Google, or with an email address and a password. Your plan is stored in your account, so it is there when you sign in on a new iPhone.
Can’t get in? Email us from the address on your account and tell us which sign-in method you used.
Your data
- Get a copy. Email us and we will send you your data in a machine-readable format.
- Delete your account. In the app, go to Settings → Delete account. Your account and every record attached to it are deleted from our servers. This cannot be undone, so ask for a copy first.
Deleting the app from your iPhone does not delete your account. The details are in the Privacy Policy.
Subscriptions
SaveFirst is free to download. If you subscribe, Apple handles the billing, so a few things are managed through Apple rather than through us.
- See the price before you buy. The purchase screen in the app shows the price, the billing period, and any free trial before you confirm.
- Manage or cancel. On your iPhone, open Settings → [your name] → Subscriptions and choose SaveFirst. Cancel at least 24 hours before the renewal date to avoid the next charge. You keep access until the end of the period you paid for.
- Deleting your account does not cancel a subscription. Cancel it in your Apple settings as well.
- New iPhone or reinstalled? Use Restore Purchases in the app while signed in to the same Apple Account.
- Refunds are handled by Apple. Request one at reportaproblem.apple.com.
The full terms are in Section 12 of the Terms.
Privacy and security
SaveFirst never links to your bank. We don’t sell data and we don’t run ads. Read the Privacy Policy & Security Statement for exactly what we store and why.
Found a security issue? Email support@teaksoftware.studiowith “Security” in the subject. Our responsible disclosure policy explains what happens next.